Privacy Policy

1. Information We Collect

We collect personal information that you voluntarily provide when making donations, subscribing to our newsletter, or contacting us. This includes your name, email address, phone number, mailing address, and payment information.

We also automatically collect certain technical information when you visit our website, including IP address, browser type, device information, and pages visited. This data helps us improve our services and user experience.

2. How We Use Your Information

Your information is used to process donations, send tax receipts, provide updates about our programs and impact, and respond to your inquiries. We use your contact details to communicate important information about Hillcrest Health Foundation's charitable activities.

We analyze website usage data to enhance our platform's functionality and ensure we're effectively serving our community. Your payment information is processed securely through encrypted channels and is never stored on our servers.

3. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. Essential cookies are necessary for basic website functionality, while analytics cookies help us understand how visitors interact with our site.

You can control cookie preferences through your browser settings. Disabling certain cookies may limit some website features, but will not prevent you from making donations or accessing essential information.

4. Third-Party Analytics and Services

We use trusted third-party services for website analytics, payment processing, and email communications. These providers are contractually obligated to protect your data and use it only for specified purposes related to our foundation's operations.

Analytics tools help us measure campaign effectiveness and understand donor engagement. All third-party processors comply with industry-standard security protocols and data protection regulations.

5. Data Security and Protection

We implement robust security measures including SSL encryption, secure servers, and regular security audits to protect your personal information from unauthorized access, alteration, or disclosure. Our team follows strict data handling procedures.

While we strive to protect your data, no internet transmission is completely secure. We encourage you to use strong passwords and contact us immediately if you suspect any unauthorized account activity.

6. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have specific rights regarding your personal data:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate information
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. Donation records are maintained for tax and regulatory compliance purposes.

When data is no longer needed, we securely delete or anonymize it according to industry best practices and applicable regulations.

8. Contact Us

If you have questions about this privacy policy or wish to exercise your data rights, please contact us: